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Gowago: Live Delivery Status & 17% Efficiency Gain
Reduced delivery activities by 17% and improved customer satisfaction to 6/7 through automated status updates and digital documentation.To the case studyAutomationPrototypingService DesignUI DesignUser InterviewsUser Research
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Coop ERGO: 69–79% Time Reduction in Promotion Workflows
Optimized inventory management promotion workflows through research-driven redesign, achieving 69–79% time savings and an 88.6 SUS score.To the case studyContextual InquiryInterviewsPersonasPrototypingScenariosUI DesignUsability TestingUser JourneyUser ResearchWorkshop
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A Mobile App for Hockey Players
The project focuses on enhancing ice hockey players' skills and facilitating goal achievement on the ice.To the case studyInformation ArchitecturePrototypingUI DesignUsability TestingUser InterviewsUser ResearchWireframes
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Crafting Startup Personas
Ledgy's initiative delves into understanding and addressing pain points of small startup users, aiming to streamline their transition to paid plans.To the case studyData AnalysisPersonasUser InterviewsUser Research
Hi there 👋
Marika is a Senior Product Designer at Gowago, working at the intersection of service and product design with a focus on user research and collaboration.